Question 1

1How do I register at 877 But?

Accepted Answer

877 But Registration straightforward and takes just a few minutes. Start by visiting the /register page. Enter your name, email or mobile number, a strong password, and a referral code if you have one. Read and agree to the terms and conditions, then click the "Register" button — your 877 But account will be created instantly. A verification email or OTP will be sent immediately after registration.

Question 2

2What information do I need to register?

Accepted Answer

To register at 877 But, you'll need your your full name, an active email address or mobile number, and a password is required. Your national ID or passport details may be requested during account verification. You must be at least 18 years old.

Question 3

3Can a person open more than one account?

Accepted Answer

No. Under 877 But's terms and conditions, One account per person allowed. Opening multiple accounts is strictly prohibited and may result in permanent suspension of all accounts along with forfeiture of any balance.

Question 4

4What is account verification (KYC) and why is it required?

Accepted Answer

KYC (Know Your Customer) is an identity verification process. On 877 But, it is required before making withdrawals or for transactions above a certain amount. Upload a photo of your NID or passport may be required. This is done to protect your account and prevent fraud. Verification is usually completed within 24 hours.

Question 5

5How do I close my account?

Accepted Answer

To close your 877 But account, reach out via live chat at the Help Center or email support@877but.com. Make sure to withdraw any remaining balance before closing your account. Responsible Gaming a temporary self-exclusion option is also available.

Question 6

1What deposit methods are available at 877 But?

Accepted Answer

877 But currently offers bKash, Nagad, Rocket, and bank transfer payment methods are available for deposits. More payment options are planned for the future. The fastest methods are bKash and Nagad, which typically credit your account within 2–5 minutes.

Question 7

2What are the minimum and maximum deposit amounts?

Accepted Answer

On 877 But, Minimum deposit BDT 300 and a maximum of BDT 50,000 per single transaction. Daily limits may vary depending on the payment method. Higher limits apply for VIP members. Visit the payments page for full details.

Question 8

3How long do withdrawals take?

Accepted Answer

Withdrawal requests at 877 But are typically within 1–24 hours processed. bKash and Nagad are the fastest — usually within 1–3 hours. Bank transfers may take 1–3 business days. Minor delays can occur on weekends or public holidays.

Question 9

4I made a deposit but it hasn't shown up in my account — what should I do?

Accepted Answer

Wait 5–10 minutes first. If the issue persists, take note of the transaction's Transaction ID and screenshot and reach out via live chat at the Help Center. Our team will verify and resolve the issue promptly. Most cases like this are resolved within 30 minutes.

Question 10

5Are there any withdrawal fees?

Accepted Answer

877 But does not charge any withdrawal fees. However, transfer charges from mobile banking providers (bKash, Nagad) or your bank may still apply. Minimum withdrawal amount is BDT 500. Withdrawals may be temporarily held if the bonus wagering requirement has not been met.

Question 11

1Which sports can I bet on at 877 But?

Accepted Answer

On 877 But, Cricket, football, kabaddi, tennis, badminton, basketball, volleyball and over 30 other sports. Bangladeshi users get the widest range of markets for cricket and football. Betting on e-sports is also available.

Question 12

2What is live betting and how does it work?

Accepted Answer

Live betting lets you place bets in real time on matches already in progress. In 877 But's live betting section, In-play odds update every minute at any point during a match — such as next goalscorer, runs in the next over, or halftime score. Visit the sports event page to follow live matches.

Question 13

3Where do my winnings go after a successful bet?

Accepted Answer

Winnings are credited to your account immediately after the match result is confirmed. automatically to your 877 But wallet is added. Your balance is typically updated within 15–30 minutes of the result being announced. You can then withdraw immediately or use it on your next bet.

Question 14

4Is the cashout option available?

Accepted Answer

Yes, 877 But offers selected matches and markets with Cash Out Feature available. If you feel your bet isn't in a strong position during a match, you can partially or fully cash out before it ends. The cashout amount is calculated based on the current odds.

Question 15

5What happens to my bet if a match is cancelled?

Accepted Answer

If a match is cancelled or postponed, 877 But will generally full stake refund for cancelled matches. For accumulator bets, the cancelled match is removed and the odds are recalculated for the remaining selections. See the Terms & Conditions page for full details.

Question 16

1How do I claim the welcome bonus on 877 But?

Accepted Answer

As a new member, your very first deposit after registration 877 But Welcome Bonus to receive. Bonus amounts and terms vary by promotion. Check the bonus page for the latest offers. It's recommended to read the wagering requirements carefully before using any bonus.

Question 17

2What does wagering requirement mean?

Accepted Answer

Wagering requirement means that before you can withdraw your bonus funds, a specified amount must be wagered. Example: if your bonus is ৳500 with a 10x wager, you need to place ৳5,000 in bets. Once the requirement is met, you can withdraw your winnings including the bonus amount. Terms differ for each offer, so always read them before claiming a bonus.

Question 18

3How does the referral bonus work?

Accepted Answer

In the 877 But referral program, you can share your referral link or code to invite friends. When they register and make their first deposit, you earn a set bonus amount. Check the bonus page for current referral offer details.

Question 19

4Do bonuses expire?

Accepted Answer

Yes, most bonuses at 877 But have a set validity period applies. You typically need to complete the wagering requirement within 7 to 30 days of activating the bonus. Any unused bonus is automatically cancelled once it expires. Always check the terms and expiry date as soon as you receive a bonus.

Question 20

1Where can I download the 877 But app?

Accepted Answer

877 But Mobile App — Live our app page for download. Android users can download and install the APK file directly. A web app is available for iOS users. You may need to enable the "Install from unknown sources" option during installation.

Question 21

2Having trouble logging into the app — what should I do?

Accepted Answer

Start by checking your internet connection, then close the app and reopen it. Forgot your password? Use the "Forgot?" option. If the app is outdated, download the latest version. If the issue persists, contact the Help Center.

Question 22

3Do the app and website offer the same features?

Accepted Answer

Yes, the 877 But app offers the same features as the website, including All features available — live betting, deposits, withdrawals, bonus claims, and live scores. The app also offers extras like push notifications and biometric login. For faster loading on mobile data, the app is the better choice.

Question 23

1Does 877 But keep my personal information secure?

Accepted Answer

Absolutely. 877 But SSL encryption and advanced data protection technology to keep all your data secure. Your personal information is never sold or shared with third parties. Visit our Privacy Policy page to learn more.

Question 24

2How do I enable Two-Factor Authentication (2FA)?

Accepted Answer

Go to Account Settings and under the "Security" section, Two-Factor Authentication (2FA) enabled. An OTP will be sent to your mobile number or email. With 2FA active, logging in from a new device or browser will require an additional verification step, keeping your account significantly more secure.

Question 25

3What should I do if I notice suspicious activity?

Accepted Answer

If you notice any suspicious login activity or transactions on your account, Change your password immediately and email us at support@877but.com. You can also request a temporary account lock if needed. Our security team is available around the clock.

Question 26

4How strong should my password be?

Accepted Answer

On 877 But, Password must be at least 8 characters using a password that includes uppercase letters, lowercase letters, numbers, and special characters. Avoid simple passwords like "123456" or your date of birth. Changing your password regularly helps keep your account more secure.

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